At VAST, customer happiness isn’t just a priority—it’s our mission. That’s why we are elated to announce an incredible milestone: a verified Net Promoter Score (NPS) of 84. This world-class achievement places us among the most admired and trusted brands globally, serving as a testament to the deep satisfaction and loyalty of our customers.
NPS is the gold standard for measuring customer loyalty. The VAST NPS score was audited and verified by OCX Cognition, whose founder and CEO Richard Owen, helped pioneer the original development of NPS in 2003.
VAST Data should be extremely proud of its verified 2024 NPS score of +84,” says Owen. “A score of this magnitude is rare and reflects the satisfaction with which customers view the VAST Data Platform.
Invaluable Market Validation
Our NPS score is more than a number—it’s a reflection of real-world impact and the confidence our customers place in us to transform their data-driven ambitions into reality.
By choosing VAST, customers future-proof their environments with a partner committed to pushing the boundaries of innovation. Organizations like xAI, ServiceNow, CoreWeave, Chan Zuckerberg Initiative, and the Allen Institute have embraced the VAST Data Platform to accelerate their most data-intensive initiatives. Their successes underscore the transformative potential of VAST’s technology, and we are honored to play a role in their journeys.
Our commitment to excellence was also affirmed when we were named a 2024 Gartner Peer Insights Customers’ Choice, an accolade that highlights customer satisfaction based on direct feedback. Here’s what some of our customers had to say:
“Quite possibly the best vendor support we have gotten from anyone.” - Systems Administrator, life sciences company
“In my opinion, when you compare their platform offering, VAST is ‘playing 4D chess’ relative to their peers.” - Senior principal, energy and utility company
“VAST does what it promises and then some.” - Executive management, cloud service provider
Hearing such enthusiastic feedback about their experiences with the VAST Data Platform is a powerful testament to our dedication to innovation, exceptional product quality, and unmatched customer support. Read more reviews here.
Building the Future Together
At VAST, we believe our relationship with customers goes beyond transactions—it’s a collaboration built on trust, shared success, and mutual growth. Our customers inspire us to continually innovate, and we are proud to deliver a platform that not only meets but exceeds their expectations.
This achievement is as much about our customers as it is about VAST. Their trust, partnership, and feedback fuel our mission to redefine the possibilities of data. The journey doesn’t stop here. Our world-class NPS score of 84 is not just a milestone but a stepping stone toward even greater heights.
If you’re ready to experience the difference a truly customer-first partnership can make, let VAST help you unlock the full potential of your data. Together, we can build a future where data is not just a resource but a force for transformation.
